What Area Do You Service?
We service Fargo, Moorhead and Dilworth.
When does the season contract start and end?
Season Contract starts November 1 and Season Contract Ends April 20.
Will WYS LLC. Provide Snow Markers For My Property?
Yes, our crews will handle all placement and removal of Snow Stakes and Driveway Markers on clients properties.
Will My Driveway Be Cleared By 7 AM?
No, We are unable to guarantee that your driveway will be cleared by a specific time due to a multitude of factors. Our crews work around the clock to ensure timely and thorough service for all clients.
My Driveway Is Gravel, Can It Still Be Blown?
Yes it can, however we will need to leave a thin layer of snow to ensure we do not cause damage to the driveway or our snowblowers.
Are there limits on snow fall?
There are no limits on snow fall.
If I am at the end of the route does this mean I will get poor service?
No, our crews work together to clear clients properties quickly and thoroughly.
Where Can I Get Storm/Time Frame Of When To Expect My Property To Be Cleaned?
The storm updates tab on our website has helpful info, we are working on more tools to keep clients informed.
Does Snow Drifting Count As A 1″ or 2″ Accumulation Trigger?
Drifting snow does not count towards the accumulation trigger.
Do You Offer Up To The Front Entranceway/Garage Door Shoveling?
We do offer shoveling service, however we have limited availability.
How close do you clean to my Garage Door when clearing the driveway?
We clear within 2 feet of your garage door/garage.
When Is The Payment Due?
Payment is Due after signing your contract, for the best prices sign up before October 1st.
Do you issue refunds?
There are no refunds for unused time or services.
What Weather Station Do We Use To Determine How Much Snow We Received In A Snow Event?
We only use www.weather.com for our snowfall amounts.
Do You Offer Salting/Sanding for Residential Properties?
We do not offer Salting/Sanding at this time.
What equipment do you use?
We only use Tractors with Snowblowers, This means we do not go off of your driveway and there are no large piles of snow.
Are return trips for plow ridges included?
Yes, Return trips for City Plow Ridges are included in our contract. We are finishing up the last few details on this service.
What does a 1” or 2” (inch) trigger mean?
The 1” or 2” (inch) trigger refers to the amount of snow that must fall before we automatically dispatch crews to clear your property.